PR Officials Should Utilize Twitter, Social Media During Crises to Gauge Public Response

New Theoretical Approach Could Provide Public Relations Professionals with a Tool to Better Respond to Various Audiences During Crises By Nathan Hurst MU News Bureau Columbia, Mo. (July 27, 2016) — Previous research on crisis communications strategies has examined how and why organizations develop specific stances toward their audiences or “publics” during crisis situations. However, … Continued

How Public Outrage on Twitter Affects Organizations in Crisis

Missouri School of Journalism Doctoral Students Explore Conversations about the NFL and Concussions Columbia, Mo. (May 4, 2016) — Two Missouri School of Journalism doctoral students, Douglas Wilbur and Danielle Myers, innovatively applied a public relations theory to a situation involving the National Football League (NFL), popular culture and health issues. The theory applied, contingency … Continued

Twitter Use Linked to Infidelity and Divorce, MU Study Finds

By Nathan Hurst MU News Bureau Columbia, Mo. (April 7, 2014) — Twitter and other social networking services have revolutionized the way people create and maintain relationships. However, new research shows that Twitter use could actually be damaging to users’ romantic relationships. Russell Clayton, a doctoral student in the University of Missouri School of Journalism, … Continued